| Name | Bharath Prabhakaran |
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| Title | Vice President and Chief Digital Officer |
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| Email | Email hidden; Javascript is required. |
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| GOAL 1 | Increase Excellence in IT Operations - a) Enhance Cybersecurity b) Create Modern Enterprise Data Platform and implement data governance
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| Goal Type | Strategic |
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| Hoshin? | Yes |
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| % Weight | 30 |
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| Action(s)/Initiatives(s) | - Increase agent saturation and decrease critical vulnerabilities
- Create unified service catalog integrating central and distributed services
- Unify disparate software instances to roll out enterprise-wide software
- Assess server infrastructure and plan to consolidate administration
- Enterprise Data: Implement modern enterprise data platform (Cloud, SnowFlake)
- Enterprise Data: Initiate data governance and implement Informatica to support
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| Measurable Outcomes(s) | - Decrease in critical vulnerabilities by 15% and increase in agent saturation by 10%
- Unified Service Catalog
- Enterprise licenses and rollout of software
- Central administration of servers and reduction in distributed server infrastructure
- Enterprise Data: Modern data platform implemented
- Enterprise Data: Data Governance committees in place and Informatica implemented
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| GOAL 2 | Further digital transformation efforts - Bearcat AI and RPA (Robotic Process Automation)
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| Goal Type | Strategic |
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| Hoshin? | Yes |
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| % Weight | 30 |
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| Action(s)/Initiatives(s) | - Create AI Enablement Community of Practice (AIECOP)
- Deploy AI tools for enterprise use
- Increase AI literacy across units
- Increase adoption of Chatbots
- Identify process automation opportunities and tools and workflow to support
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| Measurable Outcomes(s) | - AIECOP committees in place
- AI Enterprise tools rolled out (3 major toolsets)
- 10 AI literacy sessions conducted
- Chatbots deployed for 5 additional functional areas
- Forms and workflow (robotic process automation) automation use cases identified
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| GOAL 3 | Modernize infrastructure - a) Improve Wi-Fi coverage across campus (in phases), b) Increase Cloud adoption
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| Goal Type | Strategic |
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| Hoshin? | No |
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| % Weight | 10 |
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| Action(s)/Initiatives(s) | - (Wi-Fi) Survey all facilities across campus for wireless service and identify gaps
- (Wi-Fi) Develop phased plan to improve coverage
- (Wi-Fi) Improve wi-fi coverage in phases
- (Cloud) Develop cloud migration plan and move workloads to cloud
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| Measurable Outcomes(s) | - (Wi-Fi) Wi-fi survey across campus completed
- (Wi-Fi) Overall wi-fi improvement plan created
- (Wi-Fi) Improved Wi-fi coverage in large auditoriums (Zimmer) and other areas across campus (according to plan)
- (Cloud) Cloud migration plan in place and initial workloads migrated to cloud (CMMC, as per plan that will be developed)
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| GOAL 4 | Enhance UC/UC Health technology collaboration
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| Goal Type | Operational |
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| Hoshin? | No |
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| % Weight | 10 |
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| Action(s)/Initiatives(s) | - Identify technology pain points for folks at the intersection of both units.
- Set up operational work group to develop plan (with priorities) to solve the issues
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| Measurable Outcomes(s) | - Collaboration workgroup created
- Technology pain points identified and cataloged
- Prioritized action plan developed
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| GOAL 5 | Modernize Conference Rooms and plan for classroom modernization
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| Goal Type | Operational |
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| Hoshin? | No |
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| % Weight | 10 |
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| Action(s)/Initiatives(s) | - Create plan for conference room modernization and implement modern conference rooms (Teams rooms) across campus
- Create holistic plan for classroom modernization across campus
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| Measurable Outcomes(s) | - 10 conference rooms across campus modernized
- Classroom modernization plan created
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| GOAL 6 | a) Continue team integration and increase campus engagement, b) Create 3-year plan to align with FY26 budget
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| Goal Type | Operational |
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| Hoshin Initiative? | No |
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| % Weight | 10 |
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| Action(s)/Initiatives(s) | - Roll out Individual Development Growth Plans (IDGP) across DTS organization
- Conduct team engagement survey and implement actions to improve culture
- Increase campus engagement through advisory boards
- Develop 3-year plan outlining efficiencies to align with FY26 budget
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| Measurable Outcomes(s) | - IDGP rolled out across DTS
- Engagement survey completed with action items identified and implemented
- Student, Staff, and Faculty advisory boards created and in-place
- 3-year plan created and reviewed with President
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| Overall Submission Entry Notes |
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